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Frequently Asked Questions


If you have any questions or queries, feel free to write to us or call us anytime.
What forms of payment does Bluegrass Cleaning & Hardwood Refinishing Company accept?

Bluegrass Cleaning & Hardwood Refinishing Company accepts Cash, Checks, All Major Credit Cards, Cash App and Venmo. We will also invoice commercial accounts with net 15/30 options.

Does Bluegrass Cleaning & Hardwood Refinishing Company offer financing?

Yes, for invoices over $500 we have partnered with a special provider to offer payment plans.

How is Bluegrass Cleaning & Hardwood Refinishing Company rated?

As of this writing, Bluegrass Cleaning & Hardwood Refinishing Company is rated A+ on the BBB website and has over 296 5-Star Reviews on various social media platforms including Google, Yelp, Facebook, and YellowPages.

Are employees of Bluegrass Cleaning & Hardwood Refinishing Company required to have a background check?

Yes, we background check all potential new hires before moving to the next phase of the hiring process.

Are employees of Bluegrass Cleaning & Hardwood Refinishing Company randomly drugscreened?

Yes, all employees must randomly pass drug screening for illicit substances.

More Questions?

lexington carpet cleaning team 0c1ea344
Cynthia K Hess
Cynthia K Hess

Just left us a 5 star review

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Cynthia K Hess
July 24, 2025

Bluegrass Cleaning and Hardwood Refinishing was prompt, thorough in their inspection, and fixed the problem with cat urine that had gotten on a few places on my very old hardwood floors. They did great work, were very helpful with advice, and charged a very reasonable amount for their work.

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I had purchased a Groupon coupon back in April. I spoke with Kevin around June and we talked about when I might want to do my cleaning, and he was very helpful. And then we made an appointment later for July. This is July 22, 2025 and the technicians have just left. I could not be happier. My carpet is nine years old, and has only been professionally cleaned once in that time, Over a year and a half ago. And the other company did not do nearly as good as cleaning. It looks great. It smells great. And they gave me a really good deal for the extra footage and the scotch guard protection. I would do business with this company again!!

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Abbe Kesterson
July 22, 2025

My sofa and loveseat were expertly cleaned. It took about an hour and dried in about 8 hours. I'm very pleased.

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Paul Fletcher
July 20, 2025

They were friendly fast and did a great job! Communicated and everything was very professional!

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Dann Smith
July 17, 2025
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Mary Nies
July 15, 2025

The 2 gentlemen, Kevin & Hunter were extremely knowledgeable and thorough. I had them look at our laminateflooring as well and learned a great deal about cleaning and polishing (actually not polishing!) it. Very impressed with Bluegrass in this first experience! Great job!

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Lisa Dollins
July 8, 2025
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They did a beautiful job cleaning the carpet!

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Taylor Wilson
June 21, 2025

Wonderful customer service! I have already recommended them to a friend because I was so satisfied with the work they did. Thank you for making my move out easier!

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Mary Johnstone
May 30, 2025
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Linda Mull
May 24, 2025
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Abby Pliszka
May 23, 2025

The team that came today was great! They arrived on time, they worked quickly and efficiently, the results were fantastic, and the quote was reasonable. I was also able to schedule a same week appointment which was awesome! I’ll be using them again for sure.