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Frequently Asked Questions


If you have any questions or queries, feel free to write to us or call us anytime.
What forms of payment does Bluegrass Company & Hardwood Refinishing Company accept?

Bluegrass Company & Hardwood Refinishing Company accepts Cash, Checks, and All Major Credit Cards. We will also invoice commercial accounts with net 15/30 options.

Does Bluegrass Company & Hardwood Refinishing Company offer financing?

Yes, for invoices over $250 we have partnered with a special provider to offer payment plans.

How is Bluegrass Company & Hardwood Refinishing Company rated?

As of this writing, Bluegrass Company & Hardwood Refinishing Company is rated A+ on the BBB website and has over 265 5-Star Reviews on various social media platforms including Google, Yelp, Facebook, and YellowPages.

Are employees of Bluegrass Company & Hardwood Refinishing Company required to have a background check?

Yes, we background check all potential new hires before moving to the next phase of the hiring process.

Are employees of Bluegrass Company & Hardwood Refinishing Company randomly drugscreened?

Yes, all employees must randomly pass drug screening for illicit substances.

More Questions?

lexington carpet cleaning team 0c1ea344
Linda Mull
Linda Mull

Just left us a 5 star review

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Linda Mull
May 24, 2025
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Abby Pliszka
May 23, 2025

The team that came today was great! They arrived on time, they worked quickly and efficiently, the results were fantastic, and the quote was reasonable. I was also able to schedule a same week appointment which was awesome! I’ll be using them again for sure.

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Jerilyn Ehrlich
May 22, 2025

Audrey and her co-worker did a wonderful job cleaning all my carpets and rugs! Everything looks and smells fresh and clean! Thank you!

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Emily Smith
May 5, 2025

They were professional and reasonably priced. Called and they were able to get me scheduled for the next morning. They did a great job. Definitely recommend them. I will be using them again.

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Andy Alphin
May 2, 2025

Excellent work. Fair price.

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Paul Keller
April 22, 2025

Very courteous and helpful staff !!!

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Renee Duff
April 14, 2025

Professional and was able to get my carpet very clean! Also they got me an appointment very fast.

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Kelli Mitchuson
March 31, 2025
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Navona Mitchell
March 26, 2025

Zhael and Audrey were very professional and did a great job- both with carpets, area rugs, and upholstery. We had used Bluegrass Cleaning in the past, and will continue in the future as needs arise.

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Patrick Click
March 13, 2025

3rd time using, always happy with the results. Would recommend!

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Larry Bell
March 12, 2025

We appreciate the consistent quality of service that we receive from Bluegrass Cleaning. Thank you!

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John Rowan
March 3, 2025

We'll use them again