Frequently Asked Questions

Q: Does Bluegrass Cleaning & Hardwood Refinishing Company offer financing?

Yes, for invoices over $500, we have partnered with a special provider to offer payment plans.

If you have any questions or queries, feel free to write to us or call us anytime.

What forms of payment does Bluegrass Cleaning & Hardwood Refinishing Company accept?

Bluegrass Cleaning & Hardwood Refinishing Company accepts Cash, Checks, All Major Credit Cards, Cash App and Venmo. We will also invoice commercial accounts with net 15/30 options.

Does Bluegrass Cleaning & Hardwood Refinishing Company offer financing?

Yes, for invoices over $500 we have partnered with a special provider to offer payment plans.

How is Bluegrass Cleaning & Hardwood Refinishing Company rated?

As of this writing, Bluegrass Cleaning & Hardwood Refinishing Company is rated A+ on the BBB website and has over 296 5-Star Reviews on various social media platforms including Google, Yelp, Facebook, and YellowPages.

Are employees of Bluegrass Cleaning & Hardwood Refinishing Company required to have a background check?

Yes, we background check all potential new hires before moving to the next phase of the hiring process.

Are employees of Bluegrass Cleaning & Hardwood Refinishing Company randomly drugscreened?

Yes, all employees must randomly pass drug screening for illicit substances.

More Questions?

Debbie Swavely

January 9, 2026

I had an excellent experience with Kevin and Jathan of Bluegrass Carpet Cleaning. They arrived when they said they would and were polite, courteous and concerned that all my questions were answered to my satisfaction. They taught me about the process they employ to clean the areas that I wanted “refreshed”. I will definitely utilize their services in the future. They even ‘deep’ cleaned the hand scraped laminate!

Pam Clemons

November 22, 2025

I’m a repeat customer with them and again they met my expectations! I think one reason is they’re attention to detail as well as not taking advantage of me as a senior citizen.. They advised me what they thought and I totally agreed instead of charging me for more than I needed. Highly recommend for homes in the Andover area. Will call them again!

Anne Hudson

November 18, 2025

Professional and punctual. The crew explained their process, expectations and limitations. We were very pleased with the end results! Many thanks!

Kelly Presley

All of the above! Professional, on time, great quality, responsive and great value.

Angelia Dobrzynski

September 13, 2025

They explained the process, gave me pricing options, and they did a great cleaning job. Very friendly and good communicator!

Angela VOGEL

September 9, 2025

Excellent cleaning and customer service!

Jazzmine Ramey

August 30, 2025

Quick, efficient, friendly. I’ve used this company….4 times? I’ve lost count but they are my go to and who I refer to anyone who needs it!

Marshall D.

August 23, 2025

Amazing work!! Their pricing was fair, their expertise on the matter was very obvious, and the efficiency of their work is unmatched! They were able to get me an appointment the day after calling, and seeing the carpet after their work was the difference between night and day. I moved out of an apartment with old 60’s carpeting, so I am being totally honest when I say I was astounded by how nice the end-product was. I also greatly appreciated the simplicity of the process and the consistent communication. If you need your carpeting cleaned, especially for move-out, these are your guys! I wiIl definitely work with them again if I ever need professional carpet cleaning in Lexington!! 👍

thomas hampton

August 20, 2025

Guys were very friendly , polite , and professional. Did a fantastic job at a reasonable rate. Will be using this Co. in the future. thanks, Thomas Hampton

Heidi Gaiennie

August 17, 2025

aghinson

August 4, 2025

Excellent work. Needed wax build up from engineered hardwood flooring striped. It is not easy to find companies that know how to this on wood flooring. But this company does it really well. After trying 2 different cleaning companies, each one leaving the floors looking worse, they Took 1400 sq ft of flooring that looked hazy and dirty and made it look brand new

Erin Murnan

July 28, 2025

They did such a great job with cleaning my carpets which were in bad shape. They were quick and worked hard to get the job done. They were very knowledgeable and explained things so I understood what/why they were doing what they did. Great service.