Frequently Asked Questions

Q: Does Bluegrass Cleaning & Hardwood Refinishing Company offer financing?

Yes, for invoices over $500, we have partnered with a special provider to offer payment plans.

If you have any questions or queries, feel free to write to us or call us anytime.

What forms of payment does Bluegrass Cleaning & Hardwood Refinishing Company accept?

Bluegrass Cleaning & Hardwood Refinishing Company accepts Cash, Checks, All Major Credit Cards, Cash App and Venmo. We will also invoice commercial accounts with net 15/30 options.

Does Bluegrass Cleaning & Hardwood Refinishing Company offer financing?

Yes, for invoices over $500 we have partnered with a special provider to offer payment plans.

How is Bluegrass Cleaning & Hardwood Refinishing Company rated?

As of this writing, Bluegrass Cleaning & Hardwood Refinishing Company is rated A+ on the BBB website and has over 296 5-Star Reviews on various social media platforms including Google, Yelp, Facebook, and YellowPages.

Are employees of Bluegrass Cleaning & Hardwood Refinishing Company required to have a background check?

Yes, we background check all potential new hires before moving to the next phase of the hiring process.

Are employees of Bluegrass Cleaning & Hardwood Refinishing Company randomly drugscreened?

Yes, all employees must randomly pass drug screening for illicit substances.

More Questions?

D Cleve

Kevin and the folks at Bluegrass are my go to carpet cleaners. Scheduled on Tuesday and deep cleaned a significant pet mess by Thursday. This is the 3rd or 4th time I’ve used them to clean my carpets and I’ll be back again

Amie Bingham

We had a wonderful experience with Kevin and Zhael. They were prompt and professional. They walked us through every step and gave us many tips for moving forward and how best to take care of our carpets and upholstery. Kevin also worked with us on the price and gave us a deal so we could get the most for our budget. They were very easy to talk to and very efficient. We will definitely use this service again in the future.

Sarah Milano

Kevin was very professional. He explained things well, did a great job and was a pleasant person to talk to. I give honest reviews because I read other reviews. I give Kevin my highest recommendation. Jerry

Marla Harris

Team did a wonderful job on upholstery and carpet. Highly recommend.

Robin Maloney

Always does a good job!

Bob Koehler

As always, fantastic work and service. Very reasonable.

Rob Freels

They did a great job removing a red wine stain. It took two visits, but the staff was courteous and timely, and cared about achieving the best result.

Joan Lavoie

We’re very pleased with the job they did. We appreciate how they turned out. We’re going to recommend Bluegrass Cleaning to our friends and family. We will also use them in the future. Joan & George Mason

morgan chambers

Rhonda Bellairs

Super-efficient and reasonably priced. They listened to me (very personable) and did exactly what I needed in a timely manner.

Cathleen Collins

What a delightful experience. They texted me at 9:00 to say they were coming between 10:00 and 11:00 They texted me again at 10:00 and said they would be here in 25 minutes. They also sent me a photo of them so I would know them when they arrived. The two people that came into my house were so professional and engaging. They said what they were going to do and then asked me if I had any questions. They did an amazing job on my couch and rugs. My couch and rugs look brand new. AND the smell of whatever soap/shampoo they used is still lingering in my house. Fresh clean smell. Yay.

Debbie Swavely

I had an excellent experience with Kevin and Jathan of Bluegrass Carpet Cleaning. They arrived when they said they would and were polite, courteous and concerned that all my questions were answered to my satisfaction. They taught me about the process they employ to clean the areas that I wanted “refreshed”. I will definitely utilize their services in the future. They even ‘deep’ cleaned the hand scraped laminate!