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You’re on your way to a cleaner and healthier home.

Preparing for Your House Cleaner

Whether you’ve just booked your first house cleaner or your first cleaner in a while, it’s always good to do a refresher on preparing for a house cleaner. 

You can do some simple things to ensure that your house cleaner can do their best work and that your home will have that deeply satisfying, deeply clean feeling when they’re done working. 

Declutter Your Floors & Counters

Let’s start with the most essential tip: have the surfaces you want cleaned clutter-free. 

This single action will ensure two things. First, there will be no confusion regarding where items go; you’ll put away the important ones. Second, your house will be cleaned faster so you can get back to your daily routine more quickly.

While house cleaners may help tidy up toys, shoes, and stray items, their main job is to clean, not organize personal items. If all surfaces are ready to clean, they’ll do a better job – and in less time. 

Deal with Your Dirty Dishes

Generally, we don’t wash dishes or deal with food messes. At the most, we can load the dishwasher if the customer puts in a special request.

Washing and putting away your dirty dishes allows your house cleaner to access areas they do clean, like your sink and kitchen countertops. 

Put Away Your Valuables

House cleaners are very careful from the moment they set foot in your house. However, accidents happen. If any item of value could easily get broken, please put it somewhere safe.

Additionally, if you have smaller valuables (jewelry, coins, etc.), it’s always best to ensure those are secure before inviting anyone into your home. 

While our company goes through rigorous background and criminal check processes for every cleaner, it’s best to ensure that the items you value are not lying around when your cleaner arrives. 

Move or Secure Fragile Items

In the same line as valuable objects, if there’s a delicate item, move it or store it somewhere safe. If you’d like your cleaner to take care of it, but it needs to be cleaned in a specific way, let the cleaner know in advance.

Secure Your Pets

Bluegrass Company & Hardwood Refinishing Company is absolutely a pet-friendly house cleaning service in Lexington. However, it’s still essential for everyone’s safety to ensure that your furry friend is in a secure location where we will not be cleaning.

Leave Special Instructions for Your Cleaner

Always communicate with your house cleaner, especially if you have specific requests within the bounds of the work your house cleaner will do. If you want your cleaner to pay special attention to an area of your house, leave out another, or tell them there’s a problem with a faucet, communicate with them verbally when they arrive at your home. A note on the fridge – or somewhere obvious and visible – is always welcomed as well.  

Follow Proper House Cleaner Etiquette

Both you, as a homeowner, and we, as house cleaners, want the cleaning session to go as smoothly as possible. For that to happen, following proper house cleaning etiquette is essential. There’s not much else to it than what’s stated above. Don’t worry if you forget something the first time a house cleaner comes. You’ll get the hang of it, the more cleaning services you hire. 

Angelia Dobrzynski
Angelia Dobrzynski

Just left us a 5 star review

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Angelia Dobrzynski
September 13, 2025

They explained the process, gave me pricing options, and they did a great cleaning job. Very friendly and good communicator!

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Angela VOGEL
September 9, 2025

Excellent cleaning and customer service!

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Jazzmine Ramey
August 30, 2025

Quick, efficient, friendly. I’ve used this company….4 times? I’ve lost count but they are my go to and who I refer to anyone who needs it!

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Marshall D.
August 23, 2025

Amazing work!! Their pricing was fair, their expertise on the matter was very obvious, and the efficiency of their work is unmatched! They were able to get me an appointment the day after calling, and seeing the carpet after their work was the difference between night and day. I moved out of an apartment with old 60’s carpeting, so I am being totally honest when I say I was astounded by how nice the end-product was. I also greatly appreciated the simplicity of the process and the consistent communication. If you need your carpeting cleaned, especially for move-out, these are your guys! I wiIl definitely work with them again if I ever need professional carpet cleaning in Lexington!! 👍

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thomas hampton
August 20, 2025

Guys were very friendly , polite , and professional. Did a fantastic job at a reasonable rate. Will be using this Co. in the future. thanks, Thomas Hampton

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Stan Hardin
August 18, 2025
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Heidi Gaiennie
August 17, 2025
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aghinson
August 4, 2025

Excellent work. Needed wax build up from engineered hardwood flooring striped. It is not easy to find companies that know how to this on wood flooring. But this company does it really well. After trying 2 different cleaning companies, each one leaving the floors looking worse, they Took 1400 sq ft of flooring that looked hazy and dirty and made it look brand new

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Erin Murnan
July 28, 2025

They did such a great job with cleaning my carpets which were in bad shape. They were quick and worked hard to get the job done. They were very knowledgeable and explained things so I understood what/why they were doing what they did. Great service.

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Cynthia K Hess
July 24, 2025

Bluegrass Cleaning and Hardwood Refinishing was prompt, thorough in their inspection, and fixed the problem with cat urine that had gotten on a few places on my very old hardwood floors. They did great work, were very helpful with advice, and charged a very reasonable amount for their work.

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I had purchased a Groupon coupon back in April. I spoke with Kevin around June and we talked about when I might want to do my cleaning, and he was very helpful. And then we made an appointment later for July. This is July 22, 2025 and the technicians have just left. I could not be happier. My carpet is nine years old, and has only been professionally cleaned once in that time, Over a year and a half ago. And the other company did not do nearly as good as cleaning. It looks great. It smells great. And they gave me a really good deal for the extra footage and the scotch guard protection. I would do business with this company again!!

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Abbe Kesterson
July 22, 2025

My sofa and loveseat were expertly cleaned. It took about an hour and dried in about 8 hours. I'm very pleased.