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Privacy Policy

Who we are

Our website address is: https://bluegrasscleaning.com. We are registered with the US Federal Government as KeWI LLC DBA Bluegrass Co

Communications (SMS & Email)

Bluegrass Co maintains strict privacy policies to protect the personal information of our users obtained for text message communications. This information is never sold, rented, released, or traded to others without prior consent or legal obligation. Any sharing of information with third parties is solely for the purpose of fulfilling the organization’s obligations to the user. We guarantee that it will never be shared with third parties for marketing purposes.

SMS Opt-Out / Opt-In

Text Message Opt-Out: If you are receiving text messages from us and wish to stop receiving them, respond with either “STOP” or “UNSUBSCRIBE” to the number from which you received the message. Once we receive your message, you will no longer receive further text messages from us.

If, at any point, you change your mind and would like to start receiving messages from us again reply with “START” or “SUBSCRIBE.”

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

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Just left us a 5 star review

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aghinson
August 4, 2025

Excellent work. Needed wax build up from engineered hardwood flooring striped. It is not easy to find companies that know how to this on wood flooring. But this company does it really well. After trying 2 different cleaning companies, each one leaving the floors looking worse, they Took 1400 sq ft of flooring that looked hazy and dirty and made it look brand new

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Erin Murnan
July 28, 2025

They did such a great job with cleaning my carpets which were in bad shape. They were quick and worked hard to get the job done. They were very knowledgeable and explained things so I understood what/why they were doing what they did. Great service.

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Cynthia K Hess
July 24, 2025

Bluegrass Cleaning and Hardwood Refinishing was prompt, thorough in their inspection, and fixed the problem with cat urine that had gotten on a few places on my very old hardwood floors. They did great work, were very helpful with advice, and charged a very reasonable amount for their work.

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I had purchased a Groupon coupon back in April. I spoke with Kevin around June and we talked about when I might want to do my cleaning, and he was very helpful. And then we made an appointment later for July. This is July 22, 2025 and the technicians have just left. I could not be happier. My carpet is nine years old, and has only been professionally cleaned once in that time, Over a year and a half ago. And the other company did not do nearly as good as cleaning. It looks great. It smells great. And they gave me a really good deal for the extra footage and the scotch guard protection. I would do business with this company again!!

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Abbe Kesterson
July 22, 2025

My sofa and loveseat were expertly cleaned. It took about an hour and dried in about 8 hours. I'm very pleased.

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Paul Fletcher
July 20, 2025

They were friendly fast and did a great job! Communicated and everything was very professional!

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Dann Smith
July 17, 2025
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Mary Nies
July 15, 2025

The 2 gentlemen, Kevin & Hunter were extremely knowledgeable and thorough. I had them look at our laminateflooring as well and learned a great deal about cleaning and polishing (actually not polishing!) it. Very impressed with Bluegrass in this first experience! Great job!

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Lisa Dollins
July 8, 2025
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They did a beautiful job cleaning the carpet!

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Taylor Wilson
June 21, 2025

Wonderful customer service! I have already recommended them to a friend because I was so satisfied with the work they did. Thank you for making my move out easier!