I had purchased a Groupon coupon back in April. I spoke with Kevin around June and we talked about when I might want to do my cleaning, and he was very helpful. And then we made an appointment later for July. This is July 22, 2025 and the technicians have just left. I could not be happier. My carpet is nine years old, and has only been professionally cleaned once in that time, Over a year and a half ago. And the other company did not do nearly as good as cleaning. It looks great. It smells great. And they gave me a really good deal for the extra footage and the scotch guard protection. I would do business with this company again!!