Why Choose Bluegrass Company & Hardwood Refinishing Company?

We’re On Time

We value your time. We value our time. It’s one of the only things in life that you cant get a refund on.

So when you book with us we set all appointments with a strict one-hour arrival window. No more waiting around from 8 am to 12 pm or even all day for your carpet cleaner to arrive. We will be there when we say we will.

Health is goal #1

Many companies will cut costs by using cheap chemicals to provide their cleaning service. At Bluegrass Company & Hardwood Refinishing Company we believe no expense should be spared when it comes to the health and safety of our customers and team members. This is why we choose to use eco-friendly cleaning solutions with no toxic fumes or strange odors. Your health is our number one concern.

Customer Service is the name of the game

We believe strongly in our eco-friendly cleaning approach however we also understand that what you are really purchasing is customer service. You don’t want to perform these services yourself or simply don’t have the time. We get that. That’s why our goal for every transaction is to make a “Raving Fan” out of our customers. We want you to be so blown away by the exceptional service that you get from our company that you will tell all your friends and neighbors about us. This is one of the reasons we have a 100% satisfaction guarantee.

Communication is Key

We believe in communication with our clients. You deserve to know what’s going on and when it’s happening. So from the time you book your appointment until the time we follow up with you after the cleaning you will always know what’s going on and by whom.

Transparency is a must

You are welcoming us into your home. We believe this is a sacred space and should be treated with the utmost respect and care. We also believe that you should know exactly who will be knocking on your door to service your needs. So we have developed a special page for each of our employees so you can get to know them before they arrive. After all, we want you to be comfortable with your service experience.

In conclusion…

We believe these are the top five reasons you should choose to do business with us. There are many more. Such as fast, two-hour dry times for your carpeted areas, our 100% money-back guarantee, or the multiple awards we have won for being a leading provider in this area. However, when it comes to spending your hard-earned money with a carpet cleaning company we hope that you choose our small, local, and family-owned business that will treat you with respect and appreciate your support. If you have any questions or would like to know more about us feel free to call, text, email, Facebook message… you get the point: we are easy to get in contact with.